Refunds and Exchanges
Refunds
We do not issue refunds for unused tickets; however, we will be
happy to provide a letter for tax donation purposes if you make
your donation by phone (773.702.8068) or in person before noon on
concert day. Tickets donated at the Box Office on concert night,
while appreciated, are not refundable, nor are they eligible for
a tax donation letter.
In
the unusual event of a last minute cancellation of a performance, we
will do our best to provide a comparable replacement for the scheduled
artist. All Artists and Programs are subject to change. No
refunds will be given unless a performance is canceled in its entirety,
with no replacement performance scheduled.
Exchanges
A one-time ticket exchange privilege per season is permitted
into most concerts for series subscribers. However, if there is a difference in price, we will
not refund the difference. All exchanges must be made before noon on
concert day. For more information, call 773.702.8068.
Group Sales
Groups of ten or more receive a discount of $5 off general admission
tickets and $1 off student admission tickets for select concerts.
Discounts are available to University of Chicago faculty who wish
to arrange class attendance. For more information about group discounts,
call 773.702.8068.